GitHub Repository and Issue Tracking
The official Electrum GitHub repository is the primary platform for reporting bugs and requesting features. Create a detailed issue describing your problem with steps to reproduce it. Developers review submissions and respond to critical security issues promptly.
Reddit and Public Forums
The r/Electrum subreddit hosts an active community of users and developers. Other Bitcoin forums also have dedicated Electrum discussion threads. These platforms offer peer-to-peer support from experienced users.
Email Support Channels
For sensitive issues or detailed inquiries, email support provides direct communication. Include relevant details about your system and the issue you're experiencing. Response times vary based on issue severity and support volume.
Official Social Media
Electrum maintains official accounts on Twitter and other platforms for announcements. Follow these accounts to stay informed about updates and security alerts. Direct messages are monitored but may take longer to respond than public posts.
Community Chat Platforms
Telegram and Discord groups connect thousands of Electrum users worldwide. Real-time chat allows quick questions and answers from the community. These platforms host both official and community-run channels.
Documentation and Self-Service Resources
The official Electrum wiki contains guides for common tasks and troubleshooting. FAQ sections address frequently asked questions about features and security. Many issues can be resolved by consulting existing documentation first.
Security Disclosure
Report security vulnerabilities responsibly to the development team. Avoid disclosing critical vulnerabilities in public forums. Use private channels to ensure issues are patched before public disclosure.
Feedback and Feature Requests
Community input shapes Electrum's development roadmap. Share feature suggestions on GitHub or forums. Developers consider feedback but prioritize security and stability above all.